Q: 1. What is the lead time?
A: Sample needs 7-10days, mass production time needs 25-30days.
Q: 2. How do you ship the goods and how long does it take arrive?
A: Shipping by sea for mass order, usually it takes 30 to 40 days;
For samples or small order, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive.
Q: 3. How to proceed the order when customer order products?
A: Inquiry →Confirmation → Send Proforma Invoice → Customer make payment → Arrange production → ship the goods to customers → Confirmation → Finish.
Q: 4. How to make this payment?
A: TT, Paypal, Western Union.
Q: 5. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: 6. Do you have any MOQ limit?
A: Our MOQ EXW is 1 pc for sample; MOQ FOB is 200pcs.(Depends on different type battery/battery pack)
Q: 8. Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.
Q: 7. Do you accept OEM/ODM?
A: Yes, it’s available.
How To Get Samples:
If you are really interested in our products, kindly send us an email to get a competitive price quote.
You also can order a sample for testing or promotion, in advance of any large commitments.
We merely ask that you provide the sample cost and freight fee.
Once you place a subsequent bulk order, we will refund the sample cost!
Sample Delivery Time : 7 Working Days.
1. Please let us know which model, quantity, requirement you need.
2. We confirm the order info, then make PI ( Proforma Invoice ) for you.
3. Pay the money or deposit to us after you get the PI.
4. Receive your payment and arrange the order, done it asap.
5. You will get the goods in the confirmed days, ocean shipping or express shipping.